A person answers, usually the same day
No ticket number, no chatbot, no form promising that somebody will be in touch. Three addresses, and the one you pick decides who reads it.
Pick the right door
Orders and delivery
Where a parcel is, a wrong address, an invoice, or an order you want to change before it ships.
orders@example.comAnswers within 4 business hours
Sizing and advice
Which wetsuit thickness for your water, which board length for your weight, what a 3/2 does in November.
hello@example.comAnswers within 1 business day
Returns and repairs
A return label, a torn seam, a ding in a rail, or a leash that failed before it should have.
repairs@example.comAnswers within 2 business days
Or write it here
Everything below reaches the same inbox as the addresses above.
The workshop
Mascaret, 12 rue de la Houle, 40150 Hossegor, France. Open to visitors on Fridays, by email first.
Demo form: it does not submit anywhere. Add an action attribute pointing at your form provider, or wire it to an Astro action.